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What intercultural communication skills would have improved the workplace relationship?

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Option #2: Cultural Competence
Key components for developing a high degree of cultural competency include:
an awareness of your reactions to people whose culture or background is significantly different from your own
an attitude that seeks to understand other cultures
knowledge about ways one’s beliefs and behavior may differ
excellent intercultural communication skills (HumanServicesEDU.org, 2018)
Describe an occasion when you or others at work failed to demonstrate cultural competence. What intercultural communication skills would have improved the workplace relationship?
Your submission should be 3-4-pages in length (excluding cover page and references) and formatted according to the Be sure to discuss and reference concepts taken from the course reading material and relevant research. You must include a minimum of three credible, academic or professional references beyond the text or other course materials.

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